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Colin has worked alongside Roger at Avondale Medical since 2012, his previous work experience was in Human Resources management in the public sector, and latterly was responsible for managing a large group of staff on a daily basis who provided services to vulnerable and challenging customers.
Colin has brought his considerable wealth of experience and knowledge of working with people from diverse and challenging backgrounds and this allows him to deal effectively with patients, consultants, secretaries and insurance companies.
Colin has built up an excellent working knowledge of billing principles and prides himself in getting the best possible fees for Consultants whilst working within the guidelines, this applies to insured patients and well as self-funding and NHS work. He has built good working relationships with insurers and is able to resolve any problem he comes across in the course of his daily work.
The Consultants we work with enjoy working with him and trust his judgement and expertise in getting the best payment deal for them, and Colin always ensures that everyone is kept informed all the way through the process.
Colin also has great expertise at dealing with patients and is remains calm, courteous and polite even in the most difficult of cases and can often resolve issues which have remained unsettled for some time.
Colin’s work ethos is to treat people, no matter who they are, as you would expect to be treated yourself if you were in that situation.
Away from work Colin is a bit of a keep fit enthusiast and is doing triathlon training – although he claims he will never do one, he just enjoys the training! He also devotes some of his spare time to his Church where he has a leadership role and is responsible for the IT and sound equipment.
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